A curated selection of our featured and latest articles
Through the evolving lens of thought leadership, understanding the ever-changing landscape of Client Lifecycle Management (CLM) is essential. This article explores CLM through insights from experts across our UK, Ireland, US, and APAC regions, delving into the biggest CLM trends of 2024 and anticipating emerging trends for 2025.
Through the evolving lens of thought leadership, understanding the ever-changing landscape of Client Lifecycle Management (CLM) is essential. This article explores CLM through insights from experts across our UK, Ireland, US, and APAC regions, delving into the biggest CLM trends of 2024 and anticipating emerging trends for 2025.
Delta Capita announces the acquisition of Aurora, a global consultancy, headquartered in the UK with specialist advisory knowledge in client lifecycle management (CLM) organisation design, process optimisation and technology.
Delta Capita announces the acquisition of Aurora, a global consultancy, headquartered in the UK with specialist advisory knowledge in client lifecycle management (CLM) organisation design, process optimisation and technology.
Model risk management has become a critical aspect of risk management frameworks within financial institutions due to the increasing reliance on models for decision-making. SR11-7 (USA), TRIM (EU) and more recently SS1/23 (UK) provide comprehensive guidelines to ensure that model risk is effectively identified, measured, monitored, and controlled.
Model risk management has become a critical aspect of risk management frameworks within financial institutions due to the increasing reliance on models for decision-making. SR11-7 (USA), TRIM (EU) and more recently SS1/23 (UK) provide comprehensive guidelines to ensure that model risk is effectively identified, measured, monitored, and controlled.
This blog will explore five ways that AI could improve ESG data aggregation to deliver valuable insights for all stakeholders.
This blog will explore five ways that AI could improve ESG data aggregation to deliver valuable insights for all stakeholders.
Delta Capita has successfully completed the SOC 2 Type II attestation for SRP, marking another significant milestone in our commitment to data security.
Delta Capita has successfully completed the SOC 2 Type II attestation for SRP, marking another significant milestone in our commitment to data security.
Delta Capita has been selected by Daiwa Capital Markets Europe to provide its fully managed Client Lifecycle Management (CLM) service.
Delta Capita has been selected by Daiwa Capital Markets Europe to provide its fully managed Client Lifecycle Management (CLM) service.
Based in Dublin, Caroline will be responsible for developing and executing Delta Capita’s regional business strategy with a focus on driving sustainable growth across all core service lines in addition to managing client relationships and overseeing business operations.
Based in Dublin, Caroline will be responsible for developing and executing Delta Capita’s regional business strategy with a focus on driving sustainable growth across all core service lines in addition to managing client relationships and overseeing business operations.
Last week on July 12th, the EU Artificial Intelligence (AI) Act was published in the Official Journal as Regulation (EU) 2024/1689. This means the countdown has officially started for institutions to become compliant, and by mid-2026, the provisions of the regulation will generally be fully applicable.
Last week on July 12th, the EU Artificial Intelligence (AI) Act was published in the Official Journal as Regulation (EU) 2024/1689. This means the countdown has officially started for institutions to become compliant, and by mid-2026, the provisions of the regulation will generally be fully applicable.
Delta Capita announces the appointment of Nick Frost as Global Chief Financial Officer (CFO).
Delta Capita announces the appointment of Nick Frost as Global Chief Financial Officer (CFO).
Delta Capita announces the relocation of its Wrexham office to a larger facility in the area to support its strategic expansion plans.
Delta Capita announces the relocation of its Wrexham office to a larger facility in the area to support its strategic expansion plans.
Delta Capita welcomes Liliana Girao-Tavares as its new US Head of Client Lifecycle Management.
Delta Capita welcomes Liliana Girao-Tavares as its new US Head of Client Lifecycle Management.
London, 30 April 2024 - Delta Capita, a leading global Capital Markets consulting, managed services and technology provider, today announces it has acquired Client On-Boarding technology from LSEG (London Stock Exchange Group).
London, 30 April 2024 - Delta Capita, a leading global Capital Markets consulting, managed services and technology provider, today announces it has acquired Client On-Boarding technology from LSEG (London Stock Exchange Group).
Artificial Intelligence (AI) and, more recently, generative AI (GenAI) has revolutionised the digital marketing landscape, redefining the way businesses connect with their audiences and achieve their marketing goals.
Artificial Intelligence (AI) and, more recently, generative AI (GenAI) has revolutionised the digital marketing landscape, redefining the way businesses connect with their audiences and achieve their marketing goals.
Following the 1LOD Financial Crime Summit in New York, Diane Eshleman, Head of Americas and Global Chief Sustainability Officer, along with Tracey Allen, Global Head of CLM Services, discuss key takeaways from the event.
Following the 1LOD Financial Crime Summit in New York, Diane Eshleman, Head of Americas and Global Chief Sustainability Officer, along with Tracey Allen, Global Head of CLM Services, discuss key takeaways from the event.
Michael Robertson, Head of Consulting, Karan Kapoor, Head of Regulatory and Risk Consulting and Niamh Kingsley, Head of Product Innovation & Artificial Intelligence attend A-Team Group’s TradingTech Summit London.
Michael Robertson, Head of Consulting, Karan Kapoor, Head of Regulatory and Risk Consulting and Niamh Kingsley, Head of Product Innovation & Artificial Intelligence attend A-Team Group’s TradingTech Summit London.
Outreach plays a pivotal role in KYC and AML processes. In instances where crucial information and documents are not accessible in the public domain, companies need to reach out to clients. This outreach is essential to fill in the gaps, allowing clients to fulfil their KYC and AML obligations seamlessly.
Outreach plays a pivotal role in KYC and AML processes. In instances where crucial information and documents are not accessible in the public domain, companies need to reach out to clients. This outreach is essential to fill in the gaps, allowing clients to fulfil their KYC and AML obligations seamlessly.
Delta Capita have extensive experience supporting clients with the creation, review, and implementation of best-in-class operating model visions (TOM’s) within the Client Lifecycle Management (CLM) domain.
Delta Capita have extensive experience supporting clients with the creation, review, and implementation of best-in-class operating model visions (TOM’s) within the Client Lifecycle Management (CLM) domain.
In this latest article, Michael Levens, Head of Payments, Niamh Kingsley, Head of Product Innovation & Artificial Intelligence, Lars Müller, DLT Project Lead and Marian McGuigan, Principal Consultant discuss the 5 Types of Digital Cash, and the Future of Stablecoin Regulation.
In this latest article, Michael Levens, Head of Payments, Niamh Kingsley, Head of Product Innovation & Artificial Intelligence, Lars Müller, DLT Project Lead and Marian McGuigan, Principal Consultant discuss the 5 Types of Digital Cash, and the Future of Stablecoin Regulation.
In November, Gary McClure, Head of Client Lifecycle Management Strategic Opportunities and George Collier, Head of CLM sales attended the 2023 Transform Finance event in London.
In November, Gary McClure, Head of Client Lifecycle Management Strategic Opportunities and George Collier, Head of CLM sales attended the 2023 Transform Finance event in London.
In a bold move to combat the rampant issue of money laundering with cutting-edge technology, Google Cloud has launched a new offering this year called ‘Anti Money Laundering AI’ (AML AI).
In a bold move to combat the rampant issue of money laundering with cutting-edge technology, Google Cloud has launched a new offering this year called ‘Anti Money Laundering AI’ (AML AI).
While technology can be an important enabler for environmental stewardship, major hurdles still exist in the global battle to address the climate crisis.
While technology can be an important enabler for environmental stewardship, major hurdles still exist in the global battle to address the climate crisis.
On 22nd February Michael Levens, head of Delta Capita's Data, Technology, Automation, and Testing (DTAT) solutions practice attended teissLondon2024, The European Information Security Summit.
On 22nd February Michael Levens, head of Delta Capita's Data, Technology, Automation, and Testing (DTAT) solutions practice attended teissLondon2024, The European Information Security Summit.
In our last Consumer Duty article, we explored the need for an effective six step approach to Governance, Risk and Compliance (GRC) around the production of Management Information (MI). Appropriate MI in turn supports effective, timely, mitigating activity and is used to properly evidence good outcomes for Consumer Duty (CD).
In our last Consumer Duty article, we explored the need for an effective six step approach to Governance, Risk and Compliance (GRC) around the production of Management Information (MI). Appropriate MI in turn supports effective, timely, mitigating activity and is used to properly evidence good outcomes for Consumer Duty (CD).
The banking & financial services industry stands at the beginning of a very busy regulatory agenda for 2024 and beyond, as a complex cross-border regulatory landscape emerges, promising both challenges and opportunities.
The banking & financial services industry stands at the beginning of a very busy regulatory agenda for 2024 and beyond, as a complex cross-border regulatory landscape emerges, promising both challenges and opportunities.
Technology has acted as the catalyst for many modern-day advances in our quality of life. However, there are two sides to every coin and technology also brings with it new threats to our cybersecurity, as seen in multiple real-world examples, likely taking place as you continue to read this article.
Technology has acted as the catalyst for many modern-day advances in our quality of life. However, there are two sides to every coin and technology also brings with it new threats to our cybersecurity, as seen in multiple real-world examples, likely taking place as you continue to read this article.
Roksolana Tsymbaliy, Financial Services Consultant at Delta Capita discusses the LLC Transparency Act looking and what’s behind NYC’s push for a public ownership database.
Roksolana Tsymbaliy, Financial Services Consultant at Delta Capita discusses the LLC Transparency Act looking and what’s behind NYC’s push for a public ownership database.
The introduction of Consumer Duty marks a shift in the responsibilities of financial services firms. Moving forward, firms must now evidence that they deliver ‘good’ outcomes to their customers and have them at the forefront of future decision making. However, decisions are driven by data and for firms to evidence – and more crucially - deliver these high-quality outcomes, they require high quality data.
The introduction of Consumer Duty marks a shift in the responsibilities of financial services firms. Moving forward, firms must now evidence that they deliver ‘good’ outcomes to their customers and have them at the forefront of future decision making. However, decisions are driven by data and for firms to evidence – and more crucially - deliver these high-quality outcomes, they require high quality data.
Last week the Delta Capita team were delighted to attend the 2023 AFME Operations, Post Trade, Technology and Innovation (“OPTIC”) forum in Brussels. Industry practitioners, technologists and policymakers converged to provide insights into the European Capital Markets ecosystem and its regulatory framework.
Last week the Delta Capita team were delighted to attend the 2023 AFME Operations, Post Trade, Technology and Innovation (“OPTIC”) forum in Brussels. Industry practitioners, technologists and policymakers converged to provide insights into the European Capital Markets ecosystem and its regulatory framework.
Imagine this, you are a COO of a major bank managing hundreds, sometimes thousands of people globally on Know Your Customer (KYC) and Anti-Money laundering (AML) tasks. Time that could otherwise be s
Imagine this, you are a COO of a major bank managing hundreds, sometimes thousands of people globally on Know Your Customer (KYC) and Anti-Money laundering (AML) tasks. Time that could otherwise be s
ISO 20022 is an open global standard for financial information. It provides a more consistent, significantly richer, and highly structured data set that can be used for most financial business transactions.
ISO 20022 is an open global standard for financial information. It provides a more consistent, significantly richer, and highly structured data set that can be used for most financial business transactions.
We are delighted to announce that Delta Capita has an agreement with Montis Group to become the anchor client for its new Distributed Ledger Services venture. In parallel, Delta Capita has acquired distributed ledger technology from SETL, part of the Colendi Group and will dedicate this technology to building the next generation capital markets ecosystem.
We are delighted to announce that Delta Capita has an agreement with Montis Group to become the anchor client for its new Distributed Ledger Services venture. In parallel, Delta Capita has acquired distributed ledger technology from SETL, part of the Colendi Group and will dedicate this technology to building the next generation capital markets ecosystem.
What do you think the world will look like in 2040? Do you think we’ll be living in a Black Mirror style dystopia? Maybe you’re a little more optimistic. It’s tricky enough to predict what the future might hold in many cases, let alone within such a fast-moving field such as technology.
What do you think the world will look like in 2040? Do you think we’ll be living in a Black Mirror style dystopia? Maybe you’re a little more optimistic. It’s tricky enough to predict what the future might hold in many cases, let alone within such a fast-moving field such as technology.
In this article, Matthew uncovers the differences between CLM for FAs vs Global Banks and explore the opportunities available for CLM technology to solve for the nuanced challenges FAs face around onboarding & KYC.
In this article, Matthew uncovers the differences between CLM for FAs vs Global Banks and explore the opportunities available for CLM technology to solve for the nuanced challenges FAs face around onboarding & KYC.
In this article Matthew Benham explores why end-to-end digital journeys should contain portals, but why portals don’t necessarily make a digital journey.
In this article Matthew Benham explores why end-to-end digital journeys should contain portals, but why portals don’t necessarily make a digital journey.
We're curious about the potential impact of ChatGPT on CLM. In this article we explore how this powerful AI tool can revolutionise customer experience.
We're curious about the potential impact of ChatGPT on CLM. In this article we explore how this powerful AI tool can revolutionise customer experience.
In the fast-paced world of asset servicing, efficiency, precision, and regulatory compliance are essential. Below, we explain why our CLM Advisory team is the ideal partner for asset servicing solutions, highlighting our in-depth understanding of the asset servicing landscape and regional regulatory requirements.
In the fast-paced world of asset servicing, efficiency, precision, and regulatory compliance are essential. Below, we explain why our CLM Advisory team is the ideal partner for asset servicing solutions, highlighting our in-depth understanding of the asset servicing landscape and regional regulatory requirements.
In this article, Sean Vickers and Matthew Benham sit down to explore why buying a solution in order to pull it apart and take control might be where CLM is headed.
In this article, Sean Vickers and Matthew Benham sit down to explore why buying a solution in order to pull it apart and take control might be where CLM is headed.
There is a huge disparity between what CLM actually is and what most organisations think it is. This article will show you why your understanding is probably wrong.
There is a huge disparity between what CLM actually is and what most organisations think it is. This article will show you why your understanding is probably wrong.
Our focus is to gap what you don’t know rather than to replay what you do. This article focuses on why company’s forensic health checks are a must for banks and financial institutions alike.
Our focus is to gap what you don’t know rather than to replay what you do. This article focuses on why company’s forensic health checks are a must for banks and financial institutions alike.
As we step into 2025, the financial industry’s regulatory landscape continues to evolve, with new compliance requirements and deadlines shaping the way firms operate. Alongside preparing for these changes, there is an ongoing focus on embedding the regulations that had compliance deadlines in 2024, such as the Consumer Duty, EMIR Refit Reporting, and EU MiCAR.
As we step into 2025, the financial industry’s regulatory landscape continues to evolve, with new compliance requirements and deadlines shaping the way firms operate. Alongside preparing for these changes, there is an ongoing focus on embedding the regulations that had compliance deadlines in 2024, such as the Consumer Duty, EMIR Refit Reporting, and EU MiCAR.
With the Digital Operational Resilience Act (DORA) set to reshape the regulatory landscape, misconceptions persist about its scope and requirements. Let’s untangle some common myths to better understand DORA’s impact on Firms and ICT Providers, both within and beyond the EU.
With the Digital Operational Resilience Act (DORA) set to reshape the regulatory landscape, misconceptions persist about its scope and requirements. Let’s untangle some common myths to better understand DORA’s impact on Firms and ICT Providers, both within and beyond the EU.
In the past decade, Environmental, Social, and Governance (ESG) standards have gained prominence as an important framework for evaluating corporate responsibility and long-term sustainability. At its core, ESG holds that companies should not only pursue profitability, but do so with consideration of their impact on the environment, their stakeholders, and their governance practices. ESG champions envision companies with stronger financials in the long term, improved reputations, making meaningful contributions to a better world.
In the past decade, Environmental, Social, and Governance (ESG) standards have gained prominence as an important framework for evaluating corporate responsibility and long-term sustainability. At its core, ESG holds that companies should not only pursue profitability, but do so with consideration of their impact on the environment, their stakeholders, and their governance practices. ESG champions envision companies with stronger financials in the long term, improved reputations, making meaningful contributions to a better world.
Many Loan Operations teams rely heavily on manual processes, which can impact efficiency, increase operational risk, and reduce overall service quality. These inefficiencies can lead to trade breaks, settlement failures, and compliance challenges, particularly in the complex world of wholesale lending.
Many Loan Operations teams rely heavily on manual processes, which can impact efficiency, increase operational risk, and reduce overall service quality. These inefficiencies can lead to trade breaks, settlement failures, and compliance challenges, particularly in the complex world of wholesale lending.
In the dynamic world of financial regulation, ensuring the integrity of transaction reporting is essential. As the UK MiFID transaction reporting regime remains under close examination, firms must uphold the highest standards of accuracy and completeness in their reporting practices. This focus on key challenges and areas for improvement is also relevant for firms subject to trade reporting requirements under UK EMIR and SFTR.
In the dynamic world of financial regulation, ensuring the integrity of transaction reporting is essential. As the UK MiFID transaction reporting regime remains under close examination, firms must uphold the highest standards of accuracy and completeness in their reporting practices. This focus on key challenges and areas for improvement is also relevant for firms subject to trade reporting requirements under UK EMIR and SFTR.
Delta Capita Discussion Forum – October 2024 The ESG Forum at Delta Capita spearheaded by Jonathan Gilmour of Travers Smith LLP, Mandy Chung of FactSet and Niamh Kingsley of Delta Capita, delved into the complex and evolving world of sustainability data – reporting requirements, appropriate ESG metrics and related technology tooling.
Delta Capita Discussion Forum – October 2024 The ESG Forum at Delta Capita spearheaded by Jonathan Gilmour of Travers Smith LLP, Mandy Chung of FactSet and Niamh Kingsley of Delta Capita, delved into the complex and evolving world of sustainability data – reporting requirements, appropriate ESG metrics and related technology tooling.
At Delta Capita, we view the future “post-digital” technology landscape as being critically defined by key innovative technologies and concepts that are summarised by the acronym DREAM-C. These are: Distributed Ledger Technology (DLT), Robotics (incl. RPA), Extended Reality (incl. AR &VR), Artificial Intelligence (AI), Mutualisation and Computing (cloud & quantum). In this series, we focus on DLT – specifically on the difference and convergence of Traditional Finance and Decentralised Finance— in this post-digital landscape.
At Delta Capita, we view the future “post-digital” technology landscape as being critically defined by key innovative technologies and concepts that are summarised by the acronym DREAM-C. These are: Distributed Ledger Technology (DLT), Robotics (incl. RPA), Extended Reality (incl. AR &VR), Artificial Intelligence (AI), Mutualisation and Computing (cloud & quantum). In this series, we focus on DLT – specifically on the difference and convergence of Traditional Finance and Decentralised Finance— in this post-digital landscape.
We are pleased to publish Delta Capita's Conduct Risk Survey 2024. Please find full report via the link below.
We are pleased to publish Delta Capita's Conduct Risk Survey 2024. Please find full report via the link below.
As global financial markets continue to evolve, Central Securities Depositories (CSDs) face increasing pressure to adapt to the growing demands of digital and tokenised assets. Traditional systems, while robust for conventional assets, often struggle with scalability, transparency, and the complexities associated with integrating digital technologies.
As global financial markets continue to evolve, Central Securities Depositories (CSDs) face increasing pressure to adapt to the growing demands of digital and tokenised assets. Traditional systems, while robust for conventional assets, often struggle with scalability, transparency, and the complexities associated with integrating digital technologies.
Following on from the FCA’s recent updates, there is a proposed extension of the standing pause that firms have been given, to respond to consumers on their Motor Finance complaints. This deadline would be pushed back until the end of 2025.
Following on from the FCA’s recent updates, there is a proposed extension of the standing pause that firms have been given, to respond to consumers on their Motor Finance complaints. This deadline would be pushed back until the end of 2025.
In 2023, there were 2,814 data breaches, with an average cost of $5 million per breach. Despite those statistics, many CISOs still miss the critical cybersecurity strategies that could help to prevent several vulnerabilities in their cloud environments.
In 2023, there were 2,814 data breaches, with an average cost of $5 million per breach. Despite those statistics, many CISOs still miss the critical cybersecurity strategies that could help to prevent several vulnerabilities in their cloud environments.
The financial industry is undergoing a major transition to the ISO 20022 standard, impacting cross-border and domestic high-value payments. This shift mandates the use of structured postal addresses by 2026, enhancing transaction efficiency, security, and regulatory compliance.
The financial industry is undergoing a major transition to the ISO 20022 standard, impacting cross-border and domestic high-value payments. This shift mandates the use of structured postal addresses by 2026, enhancing transaction efficiency, security, and regulatory compliance.
As the January 17, 2025 implementation deadline approaches, organisations are gearing up for significant changes. By now, firms should have completed most of the preparatory and foundational work and be in the final stages of fine-tuning and testing their compliance measures. Any gaps identified should be addressed promptly to ensure full compliance by January 2025 as failure to comply by this date can lead firms to receiving sanctions, penalties and potential operational bans.
As the January 17, 2025 implementation deadline approaches, organisations are gearing up for significant changes. By now, firms should have completed most of the preparatory and foundational work and be in the final stages of fine-tuning and testing their compliance measures. Any gaps identified should be addressed promptly to ensure full compliance by January 2025 as failure to comply by this date can lead firms to receiving sanctions, penalties and potential operational bans.
Index rebalancing is a crucial process in the financial industry, ensuring that indexes remain representative of their underlying markets. Traditionally, many companies have relied on outdated legacy code, VBA scripts, and manual Excel spreadsheets to manage this process. However, these methods can be slow, prone to errors, and inadequate for handling and analysing large datasets.
Index rebalancing is a crucial process in the financial industry, ensuring that indexes remain representative of their underlying markets. Traditionally, many companies have relied on outdated legacy code, VBA scripts, and manual Excel spreadsheets to manage this process. However, these methods can be slow, prone to errors, and inadequate for handling and analysing large datasets.
At Delta Capita, we view the future “post-digital” technology landscape as being critically defined by key innovative technologies and concepts that are summarised by the acronym DREAM-C. These are: Distributed Ledger Technology (DLT), Robotics (incl. RPA), Extended Reality (incl. AR & VR), Artificial Intelligence (AI), Mutualisation and Computing (cloud & quantum). In this series, we focus on how post-trade might look in this post-digital landscape.
At Delta Capita, we view the future “post-digital” technology landscape as being critically defined by key innovative technologies and concepts that are summarised by the acronym DREAM-C. These are: Distributed Ledger Technology (DLT), Robotics (incl. RPA), Extended Reality (incl. AR & VR), Artificial Intelligence (AI), Mutualisation and Computing (cloud & quantum). In this series, we focus on how post-trade might look in this post-digital landscape.
Delta Capita announces the appointment of Bradley Szu-Tu as Head of Client Lifecycle Management (CLM) in APAC.
Delta Capita announces the appointment of Bradley Szu-Tu as Head of Client Lifecycle Management (CLM) in APAC.
Traditional methods of rebalancing indexes often rely on outdated and inefficient tools, leading to increased costs and potential errors. This process can be optimised by leveraging modern programming techniques to save resources and reduce costs.
Traditional methods of rebalancing indexes often rely on outdated and inefficient tools, leading to increased costs and potential errors. This process can be optimised by leveraging modern programming techniques to save resources and reduce costs.
Is your bank struggling with NPL management? Find out how to tackle it effectively in this latest blog.
Is your bank struggling with NPL management? Find out how to tackle it effectively in this latest blog.
At Delta Capita, we view the future 'post-digital' technology landscape as being critically defined by key innovative technologies and concepts that are summarised by the acronym DREAM-C: Distributed Ledger Technology (DLT), Robotics (incl. RPA), Extended Reality (incl. AR &VR), Artificial Intelligence (AI), Mutualisation, and Computing (cloud & quantum). In this series, we focus on how post-trade might look in this post-digital landscape.
At Delta Capita, we view the future 'post-digital' technology landscape as being critically defined by key innovative technologies and concepts that are summarised by the acronym DREAM-C: Distributed Ledger Technology (DLT), Robotics (incl. RPA), Extended Reality (incl. AR &VR), Artificial Intelligence (AI), Mutualisation, and Computing (cloud & quantum). In this series, we focus on how post-trade might look in this post-digital landscape.
In recognition of World Environment Day this month, it’s essential to reflect on the achievements and commitments made by both public and private organisations worldwide. For instance, Delta Capita recently attained EcoVadis Gold status, a testament to our dedication to sustainable business practices and to reducing our environmental footprint.
In recognition of World Environment Day this month, it’s essential to reflect on the achievements and commitments made by both public and private organisations worldwide. For instance, Delta Capita recently attained EcoVadis Gold status, a testament to our dedication to sustainable business practices and to reducing our environmental footprint.
Following years of discussion, the European Commission finalised the European Union's anti-money laundering (AML) package in April, marking a significant legislative advancement. This initiative, part of an ambitious plan started in 2021, aims to enhance financial crime prevention and detection.
Following years of discussion, the European Commission finalised the European Union's anti-money laundering (AML) package in April, marking a significant legislative advancement. This initiative, part of an ambitious plan started in 2021, aims to enhance financial crime prevention and detection.
Our recent blog by Neil Jones, Managing Consultant at Delta Capita, delves into the intersection of the new Consumer Duty and existing Fin. Prom regulations, shedding light on what firms need to know to stay compliant and consumer-focused.
Our recent blog by Neil Jones, Managing Consultant at Delta Capita, delves into the intersection of the new Consumer Duty and existing Fin. Prom regulations, shedding light on what firms need to know to stay compliant and consumer-focused.
Explore the latest Q1 trends shaping retail banking, with insights from our expert team.
Explore the latest Q1 trends shaping retail banking, with insights from our expert team.
In a rapidly evolving financial landscape, organisations across the board – ranging from wealth management firms to retail and private banks, are intensifying their focus towards identifying and acquiring segments rich in potential, including High Net Worth (HNW) individuals, commercial entities, and broader consumer bases. This strategic shift emphasises the importance of expanding client bases and deepening relationships across diverse markets.
In a rapidly evolving financial landscape, organisations across the board – ranging from wealth management firms to retail and private banks, are intensifying their focus towards identifying and acquiring segments rich in potential, including High Net Worth (HNW) individuals, commercial entities, and broader consumer bases. This strategic shift emphasises the importance of expanding client bases and deepening relationships across diverse markets.
On March 21, 2024, HM Treasury (HMT) introduced a Policy Paper outlining its strategy for designating Critical Third Parties (CTPs) in the UK's financial services sector. This initiative addresses concerns about the sector's growing reliance on external third parties, which poses risks to systemic stability.
On March 21, 2024, HM Treasury (HMT) introduced a Policy Paper outlining its strategy for designating Critical Third Parties (CTPs) in the UK's financial services sector. This initiative addresses concerns about the sector's growing reliance on external third parties, which poses risks to systemic stability.
On 30th April, Supriya Dahiwelkar attended the Women in Payments EMEA conference and had the privilege of moderating the panel session 'The New Frontier: ISO 20022 and AI'. The panel comprised esteemed experts who shared their insights on this compelling topic. Joining her on the panel was Isabelle Bouille, Director and Principal Product Manager at BNY Mellon; Amanda Mickleburgh, Director of Product, Merchant Fraud at ACI Worldwide; and Egle Skomskyte, Senior Payments Expert at Swift.
On 30th April, Supriya Dahiwelkar attended the Women in Payments EMEA conference and had the privilege of moderating the panel session 'The New Frontier: ISO 20022 and AI'. The panel comprised esteemed experts who shared their insights on this compelling topic. Joining her on the panel was Isabelle Bouille, Director and Principal Product Manager at BNY Mellon; Amanda Mickleburgh, Director of Product, Merchant Fraud at ACI Worldwide; and Egle Skomskyte, Senior Payments Expert at Swift.
Everyone seems to be talking about T+1, but what is the true impact on your organisation? One thing we do know is that soon it will be necessary to automate aspects of the settlement workflow to reduce the impact and risk of the settlement cycle reduction in North American markets.
Everyone seems to be talking about T+1, but what is the true impact on your organisation? One thing we do know is that soon it will be necessary to automate aspects of the settlement workflow to reduce the impact and risk of the settlement cycle reduction in North American markets.
In the financial services world, the complexity of workflows can often become a significant barrier to productivity and user satisfaction.
In the financial services world, the complexity of workflows can often become a significant barrier to productivity and user satisfaction.
The wealth management sector is due to double in size to over $500 billion by 2030. This exponential growth provides extensive opportunities for wealth managers to set clear strategies and increase market share if they invest in establishing the right foundations. So what are the emerging trends as we move to 2030 and how can wealth managers prepare?
The wealth management sector is due to double in size to over $500 billion by 2030. This exponential growth provides extensive opportunities for wealth managers to set clear strategies and increase market share if they invest in establishing the right foundations. So what are the emerging trends as we move to 2030 and how can wealth managers prepare?
In the last of our navigating Client Lifecycle Management (CLM) series, Delta Capita considers the holistic and incremental benefits that have come from making improvements across the CLM customer journey. By making these enhancements we build a base for future ways of working, and the market goal of perpetual KYC.
In the last of our navigating Client Lifecycle Management (CLM) series, Delta Capita considers the holistic and incremental benefits that have come from making improvements across the CLM customer journey. By making these enhancements we build a base for future ways of working, and the market goal of perpetual KYC.
In the ever-evolving landscape of investment banking and continued regulatory and cost pressure, Chief Information Officers (CIOs) play a pivotal role.
In the ever-evolving landscape of investment banking and continued regulatory and cost pressure, Chief Information Officers (CIOs) play a pivotal role.
The Financial Conduct Authority (FCA) issued a Dear CEO letter to Annex 1 firms on 5th March 2024. This letter highlights common control failings identified in anti-money laundering (AML) frameworks within these firms.
The Financial Conduct Authority (FCA) issued a Dear CEO letter to Annex 1 firms on 5th March 2024. This letter highlights common control failings identified in anti-money laundering (AML) frameworks within these firms.
While utilising technological advancements to enhance the Client Lifecycle Management (CLM) journey, organisations can simultaneously focus on Operational Excellence to enhance the holistic management of the Client Due Diligence, and related functions.
While utilising technological advancements to enhance the Client Lifecycle Management (CLM) journey, organisations can simultaneously focus on Operational Excellence to enhance the holistic management of the Client Due Diligence, and related functions.
On 7th February Michael Robertson, UK Head of Consulting and Niamh Kingsley, Head of Product Innovation & AI attended JWG’s 8th Annual RegTech Conference.
On 7th February Michael Robertson, UK Head of Consulting and Niamh Kingsley, Head of Product Innovation & AI attended JWG’s 8th Annual RegTech Conference.
Further to the article we shared on “Enhancing client experience through digital outreach”, in this article we dive even deeper into which questions to ask clients, and when… supporting financial institutions to navigate this complex space.
Further to the article we shared on “Enhancing client experience through digital outreach”, in this article we dive even deeper into which questions to ask clients, and when… supporting financial institutions to navigate this complex space.
Delta Capita has widespread experience in CDD data within Client Lifecycle Management (CLM). Leveraging this experience and our understanding of how our clients are tackling this topic, in this blog we will outline some of the key challenges and best practices.
Delta Capita has widespread experience in CDD data within Client Lifecycle Management (CLM). Leveraging this experience and our understanding of how our clients are tackling this topic, in this blog we will outline some of the key challenges and best practices.
In the UK, some cryptos and crypto derivatives are considered in scope under MiFID II by the FCA and the PRA. This comes with the backdrop of new EU and UK crypto legislation, which is progressing at pace.
In the UK, some cryptos and crypto derivatives are considered in scope under MiFID II by the FCA and the PRA. This comes with the backdrop of new EU and UK crypto legislation, which is progressing at pace.
The digital transformation of the Client Lifecycle Management (CLM) processes has become vital to succeed in a rapidly evolving industry.
The digital transformation of the Client Lifecycle Management (CLM) processes has become vital to succeed in a rapidly evolving industry.
In today's dynamic business landscape, the demand for robust Identity Verification and Validation (ID&V) processes, closely associated with Know Your Customer (KYC) protocols, has reached unprecedented heights.
In today's dynamic business landscape, the demand for robust Identity Verification and Validation (ID&V) processes, closely associated with Know Your Customer (KYC) protocols, has reached unprecedented heights.
In this blog, we will explore the top ten emerging fintech trends for 2024 that are set to redefine the landscape of the financial sector in the coming year.
In this blog, we will explore the top ten emerging fintech trends for 2024 that are set to redefine the landscape of the financial sector in the coming year.
With increasing regulatory focus on Anti-money Laundering (AML) and Know Your Customer (KYC) processes, financial institutions are enhancing their KYC/AML frameworks, streamlining policies, adopting new tech for automation, and running large-scale programs to meet evolving global AML/CTF regulations.
With increasing regulatory focus on Anti-money Laundering (AML) and Know Your Customer (KYC) processes, financial institutions are enhancing their KYC/AML frameworks, streamlining policies, adopting new tech for automation, and running large-scale programs to meet evolving global AML/CTF regulations.
Though many firms are still grappling with the effects of CSDR, the financial industry stands at the edge of a significant transformation, driven by the impending shift from the current T+2 settlement cycle to a T+1 model. This change, while seemingly incremental, holds far-reaching implications for the way transactions are processed, risks are managed, and capital is utilised across the entire financial ecosystem.
Though many firms are still grappling with the effects of CSDR, the financial industry stands at the edge of a significant transformation, driven by the impending shift from the current T+2 settlement cycle to a T+1 model. This change, while seemingly incremental, holds far-reaching implications for the way transactions are processed, risks are managed, and capital is utilised across the entire financial ecosystem.
In today's rapidly evolving business landscape, agility is no longer a luxury; it's a necessity. Organisations striving to stay ahead in the market are turning to Agile methodologies to foster adaptability, collaboration, and innovation.
In today's rapidly evolving business landscape, agility is no longer a luxury; it's a necessity. Organisations striving to stay ahead in the market are turning to Agile methodologies to foster adaptability, collaboration, and innovation.
The past quarter has seen a surge in artificial intelligence (AI) advancements that surpass the cumulative progress of the preceding two decades.
The past quarter has seen a surge in artificial intelligence (AI) advancements that surpass the cumulative progress of the preceding two decades.
In the ever-evolving landscape of financial regulations, staying compliant is a constant challenge for firms. One such challenge is looming on the horizon with EMIR Refit, set to go live in 2024. The EMIR Refit brings with it a wave of changes and increased regulatory pressure, especially when it comes to correcting historical trades. This article explores the implications of EMIR Refit and the steps firms need to take to address historical corrections effectively.
In the ever-evolving landscape of financial regulations, staying compliant is a constant challenge for firms. One such challenge is looming on the horizon with EMIR Refit, set to go live in 2024. The EMIR Refit brings with it a wave of changes and increased regulatory pressure, especially when it comes to correcting historical trades. This article explores the implications of EMIR Refit and the steps firms need to take to address historical corrections effectively.
India, October 2023 – Delta Capita has been Great Place To Work® Certified™ in India from October 2023 – October 2024.
India, October 2023 – Delta Capita has been Great Place To Work® Certified™ in India from October 2023 – October 2024.
Nu de wet ‘Plan van aanpak witwassen’ door de Tweede kamer controversieel is verklaard, zal de inhoudelijke behandeling van de wet tot na de verkiezingen van 22 november op zich laten wachten. Een gemiste kans om een stap vooruit te zetten in de strijd tegen witwassen en terrorisme financiering. Het wetsvoorstel ‘Plan van aanpak witwassen’ beoogt een nauwere samenwerking op het gebied van het delen van data en klantgegevens tussen financiële instellingen en is daarmee een belangrijke stap in het tegengaan van witwassen. De nieuwe aanpak zou daarmee de poortwachtersfunctie van de banken efficiënter en effectiever moeten maken. Redenen voor het controversieel verklaren van dit wetsvoorstel liggen onder andere in zorgen over de in de wet voorgestelde nieuwe bevoegdheden tot informatiedeling tussen banken en de privacy van klanten. Maar zijn deze zorgen wel terecht?
Nu de wet ‘Plan van aanpak witwassen’ door de Tweede kamer controversieel is verklaard, zal de inhoudelijke behandeling van de wet tot na de verkiezingen van 22 november op zich laten wachten. Een gemiste kans om een stap vooruit te zetten in de strijd tegen witwassen en terrorisme financiering. Het wetsvoorstel ‘Plan van aanpak witwassen’ beoogt een nauwere samenwerking op het gebied van het delen van data en klantgegevens tussen financiële instellingen en is daarmee een belangrijke stap in het tegengaan van witwassen. De nieuwe aanpak zou daarmee de poortwachtersfunctie van de banken efficiënter en effectiever moeten maken. Redenen voor het controversieel verklaren van dit wetsvoorstel liggen onder andere in zorgen over de in de wet voorgestelde nieuwe bevoegdheden tot informatiedeling tussen banken en de privacy van klanten. Maar zijn deze zorgen wel terecht?
On 28th June 2023, the European Commission announced the proposal for modernising payment services and opening financial services data with the aim of bringing payments and the larger financial sector into ‘the digital age’.
On 28th June 2023, the European Commission announced the proposal for modernising payment services and opening financial services data with the aim of bringing payments and the larger financial sector into ‘the digital age’.
Delta Capita’s MACH Distributed Ledger solution allows Financial Institutions to unlock the power of innovative technology across valuable opportunities for efficiencies, cost savings, improved regulatory compliance and enhanced security.
Delta Capita’s MACH Distributed Ledger solution allows Financial Institutions to unlock the power of innovative technology across valuable opportunities for efficiencies, cost savings, improved regulatory compliance and enhanced security.
London, 9th October 2023 – Delta Capita has announced the successful completion of our System and Organisation Controls (SOC) 2 Type I attestation, for Security. This achievement reflects our commitment to the highest levels of data security.
London, 9th October 2023 – Delta Capita has announced the successful completion of our System and Organisation Controls (SOC) 2 Type I attestation, for Security. This achievement reflects our commitment to the highest levels of data security.
Trade documentation in the financial markets has evolved significantly since the days of sending Word documents via fax for a wet signature and boxes and boxes of paper documents stored in massive archives. Despite this, the market still has some way to go before we reach an optimal and market-wide solution.
Trade documentation in the financial markets has evolved significantly since the days of sending Word documents via fax for a wet signature and boxes and boxes of paper documents stored in massive archives. Despite this, the market still has some way to go before we reach an optimal and market-wide solution.
It has been 15 years since the Global Financial Crisis reshaped the financial world. The failures of that crisis have informed global regulators, who are determined to prevent a repeat by setting new rules that standardise how banks calculate the amount of capital they need to hold to be viable and serve the economy and their clients. These new rules, often called Basel III or FRTB, are slowly being incorporated into national legislation across the globe. The US is the latest major country to issue its interpretation of the Basel III rules.
It has been 15 years since the Global Financial Crisis reshaped the financial world. The failures of that crisis have informed global regulators, who are determined to prevent a repeat by setting new rules that standardise how banks calculate the amount of capital they need to hold to be viable and serve the economy and their clients. These new rules, often called Basel III or FRTB, are slowly being incorporated into national legislation across the globe. The US is the latest major country to issue its interpretation of the Basel III rules.
The growing burden of business communications has intensified as the lines between work and home have blurred in today’s flexible work environments. Constant communication can become overwhelming to manage, not only in financial services but in any operationally heavy industry.
The growing burden of business communications has intensified as the lines between work and home have blurred in today’s flexible work environments. Constant communication can become overwhelming to manage, not only in financial services but in any operationally heavy industry.
The European Commission adopted the Retail Investment Strategy (the “RIS”) on May 24, 2023, as part of its Capital Markets Union 2020 action plan. The proposed measures aim to enhance retail investors’ trust in the markets and help them achieve better investment outcomes.
The European Commission adopted the Retail Investment Strategy (the “RIS”) on May 24, 2023, as part of its Capital Markets Union 2020 action plan. The proposed measures aim to enhance retail investors’ trust in the markets and help them achieve better investment outcomes.
In previous blogs, our focus has been on the preparation required for Consumer Duty going live, including looking into the strategies that will set firms up for long-term success and delving into their monitoring and management information needs required for the future. However, after over a month since Consumer Duty went live, it is not time for firms to put their feet up yet.
In previous blogs, our focus has been on the preparation required for Consumer Duty going live, including looking into the strategies that will set firms up for long-term success and delving into their monitoring and management information needs required for the future. However, after over a month since Consumer Duty went live, it is not time for firms to put their feet up yet.
In an increasingly competitive market that is constantly evolving through consolidation, mergers and acquisitions, legal entities or business restructuring, it is crucial that financial institutions and market infrastructure providers going through change realise the benefits early, to remain competitive.
In an increasingly competitive market that is constantly evolving through consolidation, mergers and acquisitions, legal entities or business restructuring, it is crucial that financial institutions and market infrastructure providers going through change realise the benefits early, to remain competitive.
DORA will be effective from 17th January 2025 and focuses on augmenting the operational resilience of firms by ensuring robustness in their ICT risk management capabilities, reporting and testing, and third-party risk monitoring. All impacted firms need to make sure they can withstand, respond to, and recover from all types of ICT-related disruptions and threats.
DORA will be effective from 17th January 2025 and focuses on augmenting the operational resilience of firms by ensuring robustness in their ICT risk management capabilities, reporting and testing, and third-party risk monitoring. All impacted firms need to make sure they can withstand, respond to, and recover from all types of ICT-related disruptions and threats.
The European Market Infrastructure Regulation (EMIR) Refit introduces significant modifications that can impact various aspects of your regulatory technology and operations. From changes to the scope of reporting entities to significant changes to reportable fields attributes, and file formats as well as modifications to processes around monitoring and delegated reporting rules - REFIT has it all.
The European Market Infrastructure Regulation (EMIR) Refit introduces significant modifications that can impact various aspects of your regulatory technology and operations. From changes to the scope of reporting entities to significant changes to reportable fields attributes, and file formats as well as modifications to processes around monitoring and delegated reporting rules - REFIT has it all.
Successful companies are distinguished by their ability to both do the right things and do things right. While putting these words onto paper is easy, putting these words into practice is notoriously difficult. In today’s fast-paced and competitive business environment, financial institutions need to be agile, innovative, and cost-effective to stay ahead of the curve.
Successful companies are distinguished by their ability to both do the right things and do things right. While putting these words onto paper is easy, putting these words into practice is notoriously difficult. In today’s fast-paced and competitive business environment, financial institutions need to be agile, innovative, and cost-effective to stay ahead of the curve.
Banks are facing ever-increasing pressure to deliver innovative solutions, improve customer experiences, and stay ahead of their agile fintech competitors. To meet these demands, many banks have turned to Agile and Scrum methodologies, which offer a flexible, collaborative, and iterative approach to project management. In this article, we explore the concepts of Agile and Scrum and delve into the various ways in which these methodologies are being implemented within the banking sector.
Banks are facing ever-increasing pressure to deliver innovative solutions, improve customer experiences, and stay ahead of their agile fintech competitors. To meet these demands, many banks have turned to Agile and Scrum methodologies, which offer a flexible, collaborative, and iterative approach to project management. In this article, we explore the concepts of Agile and Scrum and delve into the various ways in which these methodologies are being implemented within the banking sector.
QMA will offer the financial services industry significant operational and client experience benefits using advanced digital communication workflow management.
QMA will offer the financial services industry significant operational and client experience benefits using advanced digital communication workflow management.
Digital transformation is the process of incorporating digital technologies throughout a company to generate new value for clients, employees, and shareholders. It involves reshaping business processes and customer experiences to adapt to changing market demands, enhancing agility and efficiency.
Digital transformation is the process of incorporating digital technologies throughout a company to generate new value for clients, employees, and shareholders. It involves reshaping business processes and customer experiences to adapt to changing market demands, enhancing agility and efficiency.
RTP has been gaining popularity in recent years as a convenient and efficient way to transfer funds between P2B, P2P and B2B payment segments. Every bank’s payment ecosystem is different and there is no one-size-fits-all implementation strategy. Successful banks identify existing constraints and best practices and tailor them to address their consumer needs.
RTP has been gaining popularity in recent years as a convenient and efficient way to transfer funds between P2B, P2P and B2B payment segments. Every bank’s payment ecosystem is different and there is no one-size-fits-all implementation strategy. Successful banks identify existing constraints and best practices and tailor them to address their consumer needs.