Understanding the Challenges
Asset servicing involves intricate processes that require meticulous attention to detail and robust systems for managing client data, transactions, and compliance requirements. Common challenges faced by our clients include:
• Inefficient Processes: Prolonged onboarding times and inconsistent customer experiences.
• Compliance Risks: Navigating the regulatory landscape with outdated systems.
• Technology Integration: Ensuring seamless integration of new technologies with existing systems, including screening providers, digital ID&V, and data providers.
Our Comprehensive Approach
We take a methodical and collaborative approach to asset servicing, ensuring we address each client’s unique needs. Here's how we deliver results:
1. Current State Assessment: We conduct thorough assessments of existing processes through in-person stakeholder workshops and hybrid online sessions. This enables us to identify pain points and areas for improvement, leveraging our deep industry expertise and understanding of client-specific business drivers.
2. Requirement Gathering and Validation: Working closely with stakeholders, we gather and validate requirements to ensure alignment with the client’s goals.
3. Technology Integration: Collaborating with technology vendors, we ensure the integration scope aligns with the client’s requirements, facilitating seamless implementation. Our extensive experience implementing technologies for asset servicing clients positions us to design optimal solutions.
4. Implementation Support: Our team provides ongoing support throughout the technology implementation phase, ensuring accurate execution of the target state design.
Case Studies
Leading Fund Manager (Luxembourg)
• 350+ Tasks Documented: We meticulously documented over 350 tasks in the target state process, ensuring clarity and accountability.
• 20+ Recommendations: We provided over 20 targeted recommendations to enhance the client’s CLM processes across six key domains: Journey, Data & Documents, Policy, Technology, Organisation & Teams, and Data Migration. Registers were included within the initial target operating model (TOM), with recommendations that streamlined periodic reviews and enabled a single outreach to investors for all registers.
• On-Time and Within Budget: The project was delivered on time and within budget, demonstrating our commitment to efficiency and cost-effectiveness.
• Luxembourg-Specific Requirements: We aligned the TOM with global industry standards while tailoring recommendations to meet Luxembourg-specific requirements, such as ID&V standards and CSSF regulations.
Global Financial Services Provider
• Comprehensive Assessment: We engaged with stakeholders across multiple business lines to assess current processes and procedures, identifying gaps and areas for improvement. The implementation covered both client and investor onboarding, gathering requirements specific to each, including related parties (e.g., introducers, general partners), risk factors, and jurisdiction-specific data fields and documentation requirements.
• Risk Management: By identifying potential risks early, we helped the client mitigate challenges, ensuring a smoother transition to the new system.
• Vendor Solution Assessment: We conducted a detailed analysis of the preferred CLM vendor solution to ensure alignment with the client’s business principles and objectives.
• Recommendations for Readiness: Based on our deep knowledge of industry best practices, we provided actionable recommendations to ensure full business readiness for technology implementation.
Jurisdictional Expertise (Ireland)
• Regulatory Knowledge: We have a thorough understanding of the asset servicing landscape in Ireland, including frameworks such as UCITS and AIFMD.
• Jurisdictional Nuances: Ireland’s extensive double taxation treaties and favorable frameworks make it an attractive destination for asset servicing. Our expertise allows us to incorporate these complexities into our solutions.
• EU Compliance: As part of the EU, we ensure Irish-specific requirements are seamlessly integrated into the broader EU regulatory framework.
Why Choose Delta Capita’s CLM Advisory Team for Asset Servicing?
Our CLM Advisory team has extensive experience working with asset servicing clients, combining deep industry knowledge with a client-centric approach.
1. Expertise and Experience: Our team brings a wealth of experience in designing and implementing CLM solutions tailored to the asset servicing industry. We are well-versed in key markets such as Ireland, Luxembourg, and Jersey, and have expertise in handling complex data models, managing general partners and introducers, implementing client-specific risk models, and representing subscriptions and registers within CLM technologies.
2. Collaborative Approach: We work closely with our clients, ensuring the solutions we deliver are aligned with their business drivers, objectives, and vision.
3. Proven Track Record: Our successful engagements with leading fund managers and global financial services providers highlight our ability to deliver innovative, efficient solutions.
4. Comprehensive Support: From initial assessment to final implementation, we provide end-to-end support to ensure our clients achieve their desired outcomes.
Our methodical approach, combined with our expertise and commitment to client success, makes us the ideal choice for organisations seeking to enhance efficiency, accuracy, and compliance in their asset servicing processes.
Ready to transform your asset servicing operations? Contact the CLM Advisory team today and let us help you achieve your goals.
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