Editorial

Latest featured

A curated selection of our featured and latest articles

Editorial

Delta Capita’s Managed Client Lifecycle Management Service selected by Daiwa Capital Markets Europe

Delta Capita has been selected by Daiwa Capital Markets Europe to provide its fully managed Client Lifecycle Management (CLM) service. 

Editorial

Delta Capita’s Managed Client Lifecycle Management Service selected by Daiwa Capital Markets Europe

Delta Capita has been selected by Daiwa Capital Markets Europe to provide its fully managed Client Lifecycle Management (CLM) service. 

Editorial

Delta Capita successfully becomes SOC 2 Type 2 Certified for SRP

Delta Capita has successfully completed the SOC 2 Type II attestation for SRP, marking another significant milestone in our commitment to data security. 

Editorial

Delta Capita successfully becomes SOC 2 Type 2 Certified for SRP

Delta Capita has successfully completed the SOC 2 Type II attestation for SRP, marking another significant milestone in our commitment to data security. 

Editorial

Unlocking the Power of AI: Transforming ESG Data Aggregation for a Sustainable Future

This blog will explore five ways that AI could improve ESG data aggregation to deliver valuable insights for all stakeholders.

Editorial

Unlocking the Power of AI: Transforming ESG Data Aggregation for a Sustainable Future

This blog will explore five ways that AI could improve ESG data aggregation to deliver valuable insights for all stakeholders.

Editorial

Embracing SS1/23: How AI and Machine Learning are Shaping MRM ​

Model risk management has become a critical aspect of risk management frameworks within financial institutions due to the increasing reliance on models for decision-making. SR11-7 (USA), TRIM (EU) and more recently SS1/23 (UK) provide comprehensive guidelines to ensure that model risk is effectively identified, measured, monitored, and controlled. ​

Editorial

Embracing SS1/23: How AI and Machine Learning are Shaping MRM ​

Model risk management has become a critical aspect of risk management frameworks within financial institutions due to the increasing reliance on models for decision-making. SR11-7 (USA), TRIM (EU) and more recently SS1/23 (UK) provide comprehensive guidelines to ensure that model risk is effectively identified, measured, monitored, and controlled. ​

Editorial

Delta Capita strengthens its Consulting capabilities with acquisition of CLM advisory firm, Aurora

Delta Capita announces the acquisition of Aurora, a global consultancy, headquartered in the UK with specialist advisory knowledge in client lifecycle management (CLM) organisation design, process optimisation and technology.

Editorial

Delta Capita strengthens its Consulting capabilities with acquisition of CLM advisory firm, Aurora

Delta Capita announces the acquisition of Aurora, a global consultancy, headquartered in the UK with specialist advisory knowledge in client lifecycle management (CLM) organisation design, process optimisation and technology.

Editorial

Can Google Cloud’s AML AI Revolutionise Anti-Money Laundering?

In a bold move to combat the rampant issue of money laundering with cutting-edge technology, Google Cloud has launched a new offering this year called ‘Anti Money Laundering AI’ (AML AI). 

Editorial

Can Google Cloud’s AML AI Revolutionise Anti-Money Laundering?

In a bold move to combat the rampant issue of money laundering with cutting-edge technology, Google Cloud has launched a new offering this year called ‘Anti Money Laundering AI’ (AML AI). 

Editorial

NextGen FinCrime Fighters: The intersection of compliance, governance and why AI has changed everything in 2023

In November, Gary McClure, Head of Client Lifecycle Management Strategic Opportunities and George Collier, Head of CLM sales attended the 2023 Transform Finance event in London. 

Editorial

NextGen FinCrime Fighters: The intersection of compliance, governance and why AI has changed everything in 2023

In November, Gary McClure, Head of Client Lifecycle Management Strategic Opportunities and George Collier, Head of CLM sales attended the 2023 Transform Finance event in London. 

Editorial

5 Types of Digital Cash, and the Future of Stablecoin Regulation

In this latest article, Michael Levens, Head of Payments, Niamh Kingsley, Head of Product Innovation & Artificial Intelligence, Lars Müller, DLT Project Lead and Marian McGuigan, Principal Consultant discuss the 5 Types of Digital Cash, and the Future of Stablecoin Regulation. 

Editorial

5 Types of Digital Cash, and the Future of Stablecoin Regulation

In this latest article, Michael Levens, Head of Payments, Niamh Kingsley, Head of Product Innovation & Artificial Intelligence, Lars Müller, DLT Project Lead and Marian McGuigan, Principal Consultant discuss the 5 Types of Digital Cash, and the Future of Stablecoin Regulation. 

Editorial

Financial Economic Crime / Client Lifecycle Management: Target Operating Models within Delta Capita

Delta Capita have extensive experience supporting clients with the creation, review, and implementation of best-in-class operating model visions (TOM’s) within the Client Lifecycle Management (CLM) domain.

Editorial

Financial Economic Crime / Client Lifecycle Management: Target Operating Models within Delta Capita

Delta Capita have extensive experience supporting clients with the creation, review, and implementation of best-in-class operating model visions (TOM’s) within the Client Lifecycle Management (CLM) domain.

Editorial

Enhancing Client Experience through Digital Outreach

Outreach plays a pivotal role in KYC and AML processes. In instances where crucial information and documents are not accessible in the public domain, companies need to reach out to clients. This outreach is essential to fill in the gaps, allowing clients to fulfil their KYC and AML obligations seamlessly.

Editorial

Enhancing Client Experience through Digital Outreach

Outreach plays a pivotal role in KYC and AML processes. In instances where crucial information and documents are not accessible in the public domain, companies need to reach out to clients. This outreach is essential to fill in the gaps, allowing clients to fulfil their KYC and AML obligations seamlessly.

Editorial

Innovation in Capital Markets: Insights from TradingTech Summit London

Michael Robertson, Head of Consulting, Karan Kapoor, Head of Regulatory and Risk Consulting and Niamh Kingsley, Head of Product Innovation & Artificial Intelligence attend A-Team Group’s TradingTech Summit London. 

Editorial

Innovation in Capital Markets: Insights from TradingTech Summit London

Michael Robertson, Head of Consulting, Karan Kapoor, Head of Regulatory and Risk Consulting and Niamh Kingsley, Head of Product Innovation & Artificial Intelligence attend A-Team Group’s TradingTech Summit London. 

Editorial

The Future of Financial Crime: Insights from the New York 1LOD Summit

Following the 1LOD Financial Crime Summit in New York, Diane Eshleman, Head of Americas and Global Chief Sustainability Officer, along with Tracey Allen, Global Head of CLM Services, discuss key takeaways from the event. 

Editorial

The Future of Financial Crime: Insights from the New York 1LOD Summit

Following the 1LOD Financial Crime Summit in New York, Diane Eshleman, Head of Americas and Global Chief Sustainability Officer, along with Tracey Allen, Global Head of CLM Services, discuss key takeaways from the event. 

Editorial

Unlocking Potential: The Impact of AI on Digital Marketing

Artificial Intelligence (AI) and, more recently, generative AI (GenAI) has revolutionised the digital marketing landscape, redefining the way businesses connect with their audiences and achieve their marketing goals. 

Editorial

Unlocking Potential: The Impact of AI on Digital Marketing

Artificial Intelligence (AI) and, more recently, generative AI (GenAI) has revolutionised the digital marketing landscape, redefining the way businesses connect with their audiences and achieve their marketing goals. 

Editorial

Delta Capita acquires LSEG’s Client On-Boarding Solution

London, 30 April 2024 - Delta Capita, a leading global Capital Markets consulting, managed services and technology provider, today announces it has acquired Client On-Boarding technology from LSEG (London Stock Exchange Group). 

Editorial

Delta Capita acquires LSEG’s Client On-Boarding Solution

London, 30 April 2024 - Delta Capita, a leading global Capital Markets consulting, managed services and technology provider, today announces it has acquired Client On-Boarding technology from LSEG (London Stock Exchange Group). 

Editorial

Delta Capita appoints Liliana Girao-Tavares as the US Head of Client Lifecycle Management

Delta Capita welcomes Liliana Girao-Tavares as its new US Head of Client Lifecycle Management.

Editorial

Delta Capita appoints Liliana Girao-Tavares as the US Head of Client Lifecycle Management

Delta Capita welcomes Liliana Girao-Tavares as its new US Head of Client Lifecycle Management.

Editorial

Delta Capita Moves to New Office in Wrexham to Support Its Future Growth Plans

Delta Capita announces the relocation of its Wrexham office to a larger facility in the area to support its strategic expansion plans. 

Editorial

Delta Capita Moves to New Office in Wrexham to Support Its Future Growth Plans

Delta Capita announces the relocation of its Wrexham office to a larger facility in the area to support its strategic expansion plans. 

Editorial

Delta Capita appoints Nick Frost as Global Chief Financial Officer

Delta Capita announces the appointment of Nick Frost as Global Chief Financial Officer (CFO).

Editorial

Delta Capita appoints Nick Frost as Global Chief Financial Officer

Delta Capita announces the appointment of Nick Frost as Global Chief Financial Officer (CFO).

Editorial

Navigating the EU AI Act: Key Insights into Regulation (EU) 2024/1689

Last week on July 12th, the EU Artificial Intelligence (AI) Act was published in the Official Journal as Regulation (EU) 2024/1689. This means the countdown has officially started for institutions to become compliant, and by mid-2026, the provisions of the regulation will generally be fully applicable.

Editorial

Navigating the EU AI Act: Key Insights into Regulation (EU) 2024/1689

Last week on July 12th, the EU Artificial Intelligence (AI) Act was published in the Official Journal as Regulation (EU) 2024/1689. This means the countdown has officially started for institutions to become compliant, and by mid-2026, the provisions of the regulation will generally be fully applicable.

Editorial

Delta Capita appoints Caroline O'Sullivan as Head of Ireland

Based in Dublin, Caroline will be responsible for developing and executing Delta Capita’s regional business strategy with a focus on driving sustainable growth across all core service lines in addition to managing client relationships and overseeing business operations. 

Editorial

Delta Capita appoints Caroline O'Sullivan as Head of Ireland

Based in Dublin, Caroline will be responsible for developing and executing Delta Capita’s regional business strategy with a focus on driving sustainable growth across all core service lines in addition to managing client relationships and overseeing business operations. 

Editorial

What’s Behind NYC’s Push for a Public Ownership Database?

Roksolana Tsymbaliy, Financial Services Consultant at Delta Capita discusses the LLC Transparency Act looking and what’s behind NYC’s push for a public ownership database. 

Editorial

What’s Behind NYC’s Push for a Public Ownership Database?

Roksolana Tsymbaliy, Financial Services Consultant at Delta Capita discusses the LLC Transparency Act looking and what’s behind NYC’s push for a public ownership database. 

Editorial

The Cybersecurity Skills Crisis – The real threat Financial Services firms’ need to address

Technology has acted as the catalyst for many modern-day advances in our quality of life. However, there are two sides to every coin and technology also brings with it new threats to our cybersecurity, as seen in multiple real-world examples, likely taking place as you continue to read this article.

Editorial

The Cybersecurity Skills Crisis – The real threat Financial Services firms’ need to address

Technology has acted as the catalyst for many modern-day advances in our quality of life. However, there are two sides to every coin and technology also brings with it new threats to our cybersecurity, as seen in multiple real-world examples, likely taking place as you continue to read this article.

Editorial

Navigating the Tides: The Future of Financial Services Regulations in 2024 and Beyond

The banking & financial services industry stands at the beginning of a very busy regulatory agenda for 2024 and beyond, as a complex cross-border regulatory landscape emerges, promising both challenges and opportunities.

Editorial

Navigating the Tides: The Future of Financial Services Regulations in 2024 and Beyond

The banking & financial services industry stands at the beginning of a very busy regulatory agenda for 2024 and beyond, as a complex cross-border regulatory landscape emerges, promising both challenges and opportunities.

Editorial

Consumer Duty – Looking at Data Differently to Determine Good Consumer Outcomes

In our last Consumer Duty article, we explored the need for an effective six step approach to Governance, Risk and Compliance (GRC) around the production of Management Information (MI). Appropriate MI in turn supports effective, timely, mitigating activity and is used to properly evidence good outcomes for Consumer Duty (CD).

Editorial

Consumer Duty – Looking at Data Differently to Determine Good Consumer Outcomes

In our last Consumer Duty article, we explored the need for an effective six step approach to Governance, Risk and Compliance (GRC) around the production of Management Information (MI). Appropriate MI in turn supports effective, timely, mitigating activity and is used to properly evidence good outcomes for Consumer Duty (CD).

Editorial

Insights from teissLondon2024: Navigating the Cybersecurity Landscape with Delta Capita

On 22nd February Michael Levens, head of Delta Capita's Data, Technology, Automation, and Testing (DTAT) solutions practice attended teissLondon2024, The European Information Security Summit. 

Editorial

Insights from teissLondon2024: Navigating the Cybersecurity Landscape with Delta Capita

On 22nd February Michael Levens, head of Delta Capita's Data, Technology, Automation, and Testing (DTAT) solutions practice attended teissLondon2024, The European Information Security Summit. 

Editorial

Dealing with the Climate Crisis: Challenges and Opportunities for 2024

While technology can be an important enabler for environmental stewardship, major hurdles still exist in the global battle to address the climate crisis. 

Editorial

Dealing with the Climate Crisis: Challenges and Opportunities for 2024

While technology can be an important enabler for environmental stewardship, major hurdles still exist in the global battle to address the climate crisis. 

Editorial

AFME OPTIC 2023 - Key Discussions shaping the future of the European Capital Markets Post Trade Ecosystem

Last week the Delta Capita team were delighted to attend the 2023 AFME Operations, Post Trade, Technology and Innovation (“OPTIC”) forum in Brussels. Industry practitioners, technologists and policymakers converged to provide insights into the European Capital Markets ecosystem and its regulatory framework.

Editorial

AFME OPTIC 2023 - Key Discussions shaping the future of the European Capital Markets Post Trade Ecosystem

Last week the Delta Capita team were delighted to attend the 2023 AFME Operations, Post Trade, Technology and Innovation (“OPTIC”) forum in Brussels. Industry practitioners, technologists and policymakers converged to provide insights into the European Capital Markets ecosystem and its regulatory framework.

Editorial

Driving Consumer Duty: Data Quality Mistakes and What We Can Learn

The introduction of Consumer Duty marks a shift in the responsibilities of financial services firms. Moving forward, firms must now evidence that they deliver ‘good’ outcomes to their customers and have them at the forefront of future decision making. However, decisions are driven by data and for firms to evidence – and more crucially - deliver these high-quality outcomes, they require high quality data. 

Editorial

Driving Consumer Duty: Data Quality Mistakes and What We Can Learn

The introduction of Consumer Duty marks a shift in the responsibilities of financial services firms. Moving forward, firms must now evidence that they deliver ‘good’ outcomes to their customers and have them at the forefront of future decision making. However, decisions are driven by data and for firms to evidence – and more crucially - deliver these high-quality outcomes, they require high quality data. 

Editorial

How banks can finally reduce their Karbon footprint

Imagine this, you are a COO of a major bank managing hundreds, sometimes thousands of people globally on Know Your Customer (KYC) and Anti-Money laundering (AML) tasks. Time that could otherwise be s

Editorial

How banks can finally reduce their Karbon footprint

Imagine this, you are a COO of a major bank managing hundreds, sometimes thousands of people globally on Know Your Customer (KYC) and Anti-Money laundering (AML) tasks. Time that could otherwise be s

Editorial

ISO 20022 Enhanced Data - The Golden Standard

ISO 20022 is an open global standard for financial information. It provides a more consistent, significantly richer, and highly structured data set that can be used for most financial business transactions. 

Editorial

ISO 20022 Enhanced Data - The Golden Standard

ISO 20022 is an open global standard for financial information. It provides a more consistent, significantly richer, and highly structured data set that can be used for most financial business transactions. 

Editorial

Delta Capita announces new Distributed Ledger Technology venture with Montis as anchor client

We are delighted to announce that Delta Capita has an agreement with Montis Group to become the anchor client for its new Distributed Ledger Services venture. In parallel, Delta Capita has acquired distributed ledger technology from SETL, part of the Colendi Group and will dedicate this technology to building the next generation capital markets ecosystem.

Editorial

Delta Capita announces new Distributed Ledger Technology venture with Montis as anchor client

We are delighted to announce that Delta Capita has an agreement with Montis Group to become the anchor client for its new Distributed Ledger Services venture. In parallel, Delta Capita has acquired distributed ledger technology from SETL, part of the Colendi Group and will dedicate this technology to building the next generation capital markets ecosystem.

Editorial

Enhancing Transaction Reporting: Market Watch 81

In the dynamic world of financial regulation, ensuring the integrity of transaction reporting is essential. As the UK MiFID transaction reporting regime remains under close examination, firms must uphold the highest standards of accuracy and completeness in their reporting practices. This focus on key challenges and areas for improvement is also relevant for firms subject to trade reporting requirements under UK EMIR and SFTR.

Editorial

Enhancing Transaction Reporting: Market Watch 81

In the dynamic world of financial regulation, ensuring the integrity of transaction reporting is essential. As the UK MiFID transaction reporting regime remains under close examination, firms must uphold the highest standards of accuracy and completeness in their reporting practices. This focus on key challenges and areas for improvement is also relevant for firms subject to trade reporting requirements under UK EMIR and SFTR.

Editorial

A call to action for bank executives: Now is the hour

The banking industry operating model is broken and needs dramatic reinvention for banks to survive in the longer term. The clear parallels As we look at the banking industry operating model tod

Editorial

A call to action for bank executives: Now is the hour

The banking industry operating model is broken and needs dramatic reinvention for banks to survive in the longer term. The clear parallels As we look at the banking industry operating model tod

Editorial

The Darker Side of Artificial Intelligence

Machine Learning (ML) and more broadly Artificial Intelligence (AI) have quickly become everyday vocabulary for those of us that work in finance. AI and its subsets have the power to revolutionise ho

Editorial

The Darker Side of Artificial Intelligence

Machine Learning (ML) and more broadly Artificial Intelligence (AI) have quickly become everyday vocabulary for those of us that work in finance. AI and its subsets have the power to revolutionise ho

Editorial

Demystifying Data Science: How to navigate your Data Science journey

90% of the worlds data has been created in the last ten years, with that number increasing exponentially with Raconteur suggesting that by 2025, 463 exabytes of data will be created every single day.

Editorial

Demystifying Data Science: How to navigate your Data Science journey

90% of the worlds data has been created in the last ten years, with that number increasing exponentially with Raconteur suggesting that by 2025, 463 exabytes of data will be created every single day.

Editorial

New regulations will transform UK crypto landscape

UK cryptocurrency providers face a host of compliance challenges as the regulator builds a structure of rules around the market for the first time.The cryptocurrency market has boomed in the last few

Editorial

New regulations will transform UK crypto landscape

UK cryptocurrency providers face a host of compliance challenges as the regulator builds a structure of rules around the market for the first time.The cryptocurrency market has boomed in the last few

Editorial

Operational Resilience requirements are changing: It's time to reinvent your solutions and approach

The spotlight is shining on operational resilience In 2020 global regulators ‘encouraged’ financial institutions to revisit and enhance their operational resilience strategies; the 2021 stance is

Editorial

Operational Resilience requirements are changing: It's time to reinvent your solutions and approach

The spotlight is shining on operational resilience In 2020 global regulators ‘encouraged’ financial institutions to revisit and enhance their operational resilience strategies; the 2021 stance is

Editorial

Reinventing Customer Servicing: Why Now Is The Time To Digitize

The world was brought to a stand-still in March by the ongoing global pandemic. The subsequent accelerated transition to digital channels and the shift in customer behaviour in 2020 presents both an

Editorial

Reinventing Customer Servicing: Why Now Is The Time To Digitize

The world was brought to a stand-still in March by the ongoing global pandemic. The subsequent accelerated transition to digital channels and the shift in customer behaviour in 2020 presents both an

Editorial

How to Understand Customer Sentiment with Natural Language Processing

It’s easy to see that the pandemic has had a significant impact on consumer behaviour regarding retail banking and how they value both products and services. Individual organisations have felt some p

Editorial

How to Understand Customer Sentiment with Natural Language Processing

It’s easy to see that the pandemic has had a significant impact on consumer behaviour regarding retail banking and how they value both products and services. Individual organisations have felt some p

Editorial

The IBOR Transition - What Are We Waiting For?

We take a look at recent market developments relating to IBOR transition and anticipate an urgent scramble in the coming months.  With a fast decreasing time window and potentially lengthy

Editorial

The IBOR Transition - What Are We Waiting For?

We take a look at recent market developments relating to IBOR transition and anticipate an urgent scramble in the coming months.  With a fast decreasing time window and potentially lengthy

Editorial

How to Reinvent Your Customer Service for a Post-Pandemic World

If the pandemic stressed the need for streamlined remote client-firm communication and interaction, then the post-pandemic workplace is likely to require a new, comprehensive form of digital servicin

Editorial

How to Reinvent Your Customer Service for a Post-Pandemic World

If the pandemic stressed the need for streamlined remote client-firm communication and interaction, then the post-pandemic workplace is likely to require a new, comprehensive form of digital servicin

Editorial

How to Reinvent Your Digital Experience to stay ahead of the curve

Customer experience is everything - but to stay ahead of the curve, financial organisations may need to reinvent their digital experience flow. Customer experience is increasingly becoming the sol

Editorial

How to Reinvent Your Digital Experience to stay ahead of the curve

Customer experience is everything - but to stay ahead of the curve, financial organisations may need to reinvent their digital experience flow. Customer experience is increasingly becoming the sol

Editorial

MiFID II Product Governance: Challenges and Solutions for Manufacturers and Distributors

In recent months we've seen the publication of key findings from both the FCA and ESMA about the ongoing oversight, monitoring, and exchange of information in relation to MiFID products. Based on the

Editorial

MiFID II Product Governance: Challenges and Solutions for Manufacturers and Distributors

In recent months we've seen the publication of key findings from both the FCA and ESMA about the ongoing oversight, monitoring, and exchange of information in relation to MiFID products. Based on the

Editorial

Modern Modelling: How Advances in FVA Are Boosting Capital Management Efficiency

Since the last financial crisis, banks have been struggling in reaching their return on capital targets. Continuous change in the business landscape, new regulations and external shocks such as the C

Editorial

Modern Modelling: How Advances in FVA Are Boosting Capital Management Efficiency

Since the last financial crisis, banks have been struggling in reaching their return on capital targets. Continuous change in the business landscape, new regulations and external shocks such as the C

Editorial

How Agile Are You, Really?

Through the years, Agile developed from a workflow method for development teams to a broader, front-end process for companies working on the predominant customer journeys for apps, client interfacing

Editorial

How Agile Are You, Really?

Through the years, Agile developed from a workflow method for development teams to a broader, front-end process for companies working on the predominant customer journeys for apps, client interfacing

Editorial

Employee Spotlight: How Delta Capita offers unique opportunities to develop your career

I joined Delta Capita in February 2021 to help build out the consulting side of the business. I previously worked in a larger company that did purely consulting, so joining DC was an exciting new cha

Editorial

Employee Spotlight: How Delta Capita offers unique opportunities to develop your career

I joined Delta Capita in February 2021 to help build out the consulting side of the business. I previously worked in a larger company that did purely consulting, so joining DC was an exciting new cha

Editorial

Start planning now to solve your market infrastructure refit challenges

The clock is ticking. Market participants have 18 months to implement the European Market Infrastructure Regulation (EMIR) Refit standards before they come into force on 29 April 2024.This is the fir

Editorial

Start planning now to solve your market infrastructure refit challenges

The clock is ticking. Market participants have 18 months to implement the European Market Infrastructure Regulation (EMIR) Refit standards before they come into force on 29 April 2024.This is the fir

Editorial

Decoding Recent Life Insurance Closed Book Portfolio Trends

Closed book portfolios of life insurance can be found across the globe. From the Netherlands to the rest of Europe, Africa, Asia, and the Americas, industry trends have emerged related to the creasin

Editorial

Decoding Recent Life Insurance Closed Book Portfolio Trends

Closed book portfolios of life insurance can be found across the globe. From the Netherlands to the rest of Europe, Africa, Asia, and the Americas, industry trends have emerged related to the creasin

Editorial

Bringing our Reinventing Vision to South Asia: DC Expands into India

Delta Capita is a trusted partner for Client Lifecycle Management (CLM), providing managed and remediation services supported by its proprietary technology, Karbon. After already establishing vital s

Editorial

Bringing our Reinventing Vision to South Asia: DC Expands into India

Delta Capita is a trusted partner for Client Lifecycle Management (CLM), providing managed and remediation services supported by its proprietary technology, Karbon. After already establishing vital s

Editorial

Introducing Innovation-as-a-Service: from ideation through to the innovation platform

Adoption of innovative solutions in a financial services organisation can be challenging, given the stringent requirements associated with the needs of regulation,

Editorial

Introducing Innovation-as-a-Service: from ideation through to the innovation platform

Adoption of innovative solutions in a financial services organisation can be challenging, given the stringent requirements associated with the needs of regulation,

Editorial

Delta Capita has been awarded the Bronze Award by the Employer Defence Recognition Scheme

Veterans add huge value in the commercial world, bringing highly developed and transferrable skills. A by no means exhaustive list of these qualities include: Leadership – Someone who has le

Editorial

Delta Capita has been awarded the Bronze Award by the Employer Defence Recognition Scheme

Veterans add huge value in the commercial world, bringing highly developed and transferrable skills. A by no means exhaustive list of these qualities include: Leadership – Someone who has le

Editorial

Digital Transformation – Using your WHY to transform your digital roadmap

Digital transformation has for years been the overarching term to describe a plethora of different activities. Ranging from overhauling legacy tech, reimagining front end customer experiences and aut

Editorial

Digital Transformation – Using your WHY to transform your digital roadmap

Digital transformation has for years been the overarching term to describe a plethora of different activities. Ranging from overhauling legacy tech, reimagining front end customer experiences and aut

Editorial

Banks must adapt to new era of data-led segmentation

Traditional customer segmentation no longer works in banks and other financial firms. The industry must adapt to provide clients more personalised services, rather than the broad client classificatio

Editorial

Banks must adapt to new era of data-led segmentation

Traditional customer segmentation no longer works in banks and other financial firms. The industry must adapt to provide clients more personalised services, rather than the broad client classificatio

Editorial

Consumer Duty and Data Protection: 3 principles for balancing vulnerability with your customer’s privacy

A key requirement for firms who are on their Consumer Duty implementation journey is being able to effectively identify consumers who are or could be vulnerable and understanding how the firm can tak

Editorial

Consumer Duty and Data Protection: 3 principles for balancing vulnerability with your customer’s privacy

A key requirement for firms who are on their Consumer Duty implementation journey is being able to effectively identify consumers who are or could be vulnerable and understanding how the firm can tak

Editorial

Digitising insurance - companies must stay focused on Blueprint Two to keep their edge

Blueprint Two is a ground-breaking Lloyd’s programme aiming to digitise the London insurance market. It will require insurance companies to make significant changes that they cannot afford to get wrong.

Editorial

Digitising insurance - companies must stay focused on Blueprint Two to keep their edge

Blueprint Two is a ground-breaking Lloyd’s programme aiming to digitise the London insurance market. It will require insurance companies to make significant changes that they cannot afford to get wrong.

Editorial

How to ensure success in optimising your overheads

Overhead reduction projects can be sensitive and challenging. This article in the ‘performance improvement’ series focuses on our vision and ways to ensure they succeed on all levels. By senior manag

Editorial

How to ensure success in optimising your overheads

Overhead reduction projects can be sensitive and challenging. This article in the ‘performance improvement’ series focuses on our vision and ways to ensure they succeed on all levels. By senior manag

Editorial

Firms must watch closely as UK diverges from EU on MiFID

As the UK and EU versions of MiFID diverge, regulated firms must monitor changes carefully to understand the impact and ensure sustainable compliance.The UK Markets in Financial Instruments Amendment

Editorial

Firms must watch closely as UK diverges from EU on MiFID

As the UK and EU versions of MiFID diverge, regulated firms must monitor changes carefully to understand the impact and ensure sustainable compliance.The UK Markets in Financial Instruments Amendment

Editorial

How banks can reap the vast potential of open finance

On 29 June, I joined peers from Mastercard and Standard Chartered at London’s Banking Transformation Summit to discuss how financial firms can plan the next steps in their digital transformation. Thi

Editorial

How banks can reap the vast potential of open finance

On 29 June, I joined peers from Mastercard and Standard Chartered at London’s Banking Transformation Summit to discuss how financial firms can plan the next steps in their digital transformation. Thi

Editorial

Kick-start your KYC remediation projects and refresh population

Kick-Start your remediation and refresh projects as momentum may have slowed due to the impact of COVID-19 to ensure annual targets and compliance with regulatory requirements are met. KYC remedia

Editorial

Kick-start your KYC remediation projects and refresh population

Kick-Start your remediation and refresh projects as momentum may have slowed due to the impact of COVID-19 to ensure annual targets and compliance with regulatory requirements are met. KYC remedia

Editorial

Is Hybrid Working ‘Sustainable’?

As the working world continues to pivot toward the new normal, there is a healthy debate about the future of remote working. In April 2022, Newsweek reported that roughly 44% of companies surveyed ar

Editorial

Is Hybrid Working ‘Sustainable’?

As the working world continues to pivot toward the new normal, there is a healthy debate about the future of remote working. In April 2022, Newsweek reported that roughly 44% of companies surveyed ar

Editorial

With global activity increasing, how should financial institutions reinvent their approach?

As we inch closer to the end of 2022, although global activity levels have resumed significantly, there remains a high level of regional variation in post pandemic recovery and a lagging sense of

Editorial

With global activity increasing, how should financial institutions reinvent their approach?

As we inch closer to the end of 2022, although global activity levels have resumed significantly, there remains a high level of regional variation in post pandemic recovery and a lagging sense of

Editorial

Benchmarking: how to improve your KYC and AML processes

We often use benchmarking when assessing options and making decisions in everyday life. For example, the popularity of electric cars has spawned its own new benchmarks for consumers to consider when

Editorial

Benchmarking: how to improve your KYC and AML processes

We often use benchmarking when assessing options and making decisions in everyday life. For example, the popularity of electric cars has spawned its own new benchmarks for consumers to consider when

Editorial

First year in Bangalore solidifies DC’s presence in India

As we pass the one-year anniversary of our Bangalore office opening, I look back at this exciting journey full of challenges and successes and reflect on how far we have come.Delta Capita India launc

Editorial

First year in Bangalore solidifies DC’s presence in India

As we pass the one-year anniversary of our Bangalore office opening, I look back at this exciting journey full of challenges and successes and reflect on how far we have come.Delta Capita India launc

Editorial

UK insurers continue to grapple with new fair value rules

After a slew of new rules put pressure on the UK insurance sector, the regulator is increasing its focus on supervising provider conduct. This scrutiny challenges insurance providers to put product o

Editorial

UK insurers continue to grapple with new fair value rules

After a slew of new rules put pressure on the UK insurance sector, the regulator is increasing its focus on supervising provider conduct. This scrutiny challenges insurance providers to put product o

Editorial

The Digital Operational Resilience Act: Initiating the European Response to Operational Resilience

The global approach towards Operational Resilience has gathered momentum in recent years. The FCA’s policy statement release in March 2021 was the first of its kind to enter into force. However, Euro

Editorial

The Digital Operational Resilience Act: Initiating the European Response to Operational Resilience

The global approach towards Operational Resilience has gathered momentum in recent years. The FCA’s policy statement release in March 2021 was the first of its kind to enter into force. However, Euro

Editorial

Is Perpetual KYC the future of compliance?

The latest instalment of Delta Capita’s FinTech Series saw Chris Cowan Managing Consultant, host a panel of industry experts to discuss the impact, use and benefits of perpetual KYC. The panel consis

Editorial

Is Perpetual KYC the future of compliance?

The latest instalment of Delta Capita’s FinTech Series saw Chris Cowan Managing Consultant, host a panel of industry experts to discuss the impact, use and benefits of perpetual KYC. The panel consis

Editorial

CSDR delay or no delay – time for greater discipline around settlement

As debates on key CSDR Settlement Discipline issues remain unresolved and the expectations of the delay come closer to realisation, the industry understandably remains in a state of flux. However, re

Editorial

CSDR delay or no delay – time for greater discipline around settlement

As debates on key CSDR Settlement Discipline issues remain unresolved and the expectations of the delay come closer to realisation, the industry understandably remains in a state of flux. However, re

Editorial

Digital Assets: Becoming Regulation Aware for 2021

The key to successfully harnessing growth in the digital asset industry is through adopting regulation early on. It should not be breaking news to anyone that the digital asset market is devel

Editorial

Digital Assets: Becoming Regulation Aware for 2021

The key to successfully harnessing growth in the digital asset industry is through adopting regulation early on. It should not be breaking news to anyone that the digital asset market is devel

Editorial

The Top Five Key Regulation Trends for 2021 and Beyond

As the Financial Services industry starts looking beyond the pandemic, we notice that firms are turning back their attention towards key regulatory topics. Brexit readiness, IBOR transition, SFTR, an

Editorial

The Top Five Key Regulation Trends for 2021 and Beyond

As the Financial Services industry starts looking beyond the pandemic, we notice that firms are turning back their attention towards key regulatory topics. Brexit readiness, IBOR transition, SFTR, an

Editorial

How smart contracts will change the way the world works

Blockchain technologies and smart contracts will be critical to the way we work and trade in the future, including in financial services. Most people who have heard of blockchain know it as the techn

Editorial

How smart contracts will change the way the world works

Blockchain technologies and smart contracts will be critical to the way we work and trade in the future, including in financial services. Most people who have heard of blockchain know it as the techn

Editorial

The Operational Resilience Policy Shift from Prudential to Conduct Risk: Financial Institutions must respond

As the UK regulators impose deadlines around the Operational Resilience legislation, firms must act quickly to establish a compliance strategy. Our first article discussed the anticipated changes

Editorial

The Operational Resilience Policy Shift from Prudential to Conduct Risk: Financial Institutions must respond

As the UK regulators impose deadlines around the Operational Resilience legislation, firms must act quickly to establish a compliance strategy. Our first article discussed the anticipated changes

Editorial

Industry standardisation continues with FIA’s call to join Derivatives Market Standards Institute

A roundtable has helped define a roadmap to futures standardisation, which will help solve painful inefficiencies in the industry.This innovative roundtable, which I had the privilege of chairing, to

Editorial

Industry standardisation continues with FIA’s call to join Derivatives Market Standards Institute

A roundtable has helped define a roadmap to futures standardisation, which will help solve painful inefficiencies in the industry.This innovative roundtable, which I had the privilege of chairing, to

Editorial

The Consumer Duty Implementation Plan: delivering a cultural change

The 31st October deadline for financial firms to finalise their Consumer Duty implementation plans is fast approaching. The Financial Conduct Authority (FCA) will look for evidence in your plans that

Editorial

The Consumer Duty Implementation Plan: delivering a cultural change

The 31st October deadline for financial firms to finalise their Consumer Duty implementation plans is fast approaching. The Financial Conduct Authority (FCA) will look for evidence in your plans that

Editorial

The Consumer Duty crystalises a paradigm shift in the FCA’s regulatory priorities

The Consumer Duty is the latest step taken by the FCA in placing the customer, rather than the firm, as the focal point for regulatory consideration, following on from Operational Resilience, which e

Editorial

The Consumer Duty crystalises a paradigm shift in the FCA’s regulatory priorities

The Consumer Duty is the latest step taken by the FCA in placing the customer, rather than the firm, as the focal point for regulatory consideration, following on from Operational Resilience, which e

Editorial

How APAC financial firms can prepare for uncertain markets in 2023

As 2023 approaches, Asia-Pacific financial services firms are trying to set their strategy amid highly uncertain conditions.After a strong economic rebound in 2021, growth has moderated in a volatile

Editorial

How APAC financial firms can prepare for uncertain markets in 2023

As 2023 approaches, Asia-Pacific financial services firms are trying to set their strategy amid highly uncertain conditions.After a strong economic rebound in 2021, growth has moderated in a volatile

Editorial

Regulator highlights room for improvement in Consumer Duty implementation

The Financial Conduct Authority (FCA) has reviewed a selection of companies’ Consumer Duty implementation plans and highlighted several areas for improvement.The review involved larger retail financi

Editorial

Regulator highlights room for improvement in Consumer Duty implementation

The Financial Conduct Authority (FCA) has reviewed a selection of companies’ Consumer Duty implementation plans and highlighted several areas for improvement.The review involved larger retail financi

Editorial

Fostering Diverse Thought Through Representation and Safe Spaces

In Diversity Awareness month, I have paid attention to the momentum building around “Diverse Thinking.” In particular, I’ve focused on how it gets conflated with the topic of Diversity, Equity, and I

Editorial

Fostering Diverse Thought Through Representation and Safe Spaces

In Diversity Awareness month, I have paid attention to the momentum building around “Diverse Thinking.” In particular, I’ve focused on how it gets conflated with the topic of Diversity, Equity, and I

Editorial

ESG addition to Mifid II: what new rules mean for financial firms

As implementation approaches for the EU’s latest directive on integrating sustainability factors into governance, we analyse the implications for financial institutions.EU regulators are continuing t

Editorial

ESG addition to Mifid II: what new rules mean for financial firms

As implementation approaches for the EU’s latest directive on integrating sustainability factors into governance, we analyse the implications for financial institutions.EU regulators are continuing t

Editorial

Carbon offsetting is more important than ever: here’s what we’re doing about it

Delta Capita is delighted to announce our partnership with Planetly, a technology company that is helping us measure, analyse and reduce our carbon footprint.We commit to responsible business practic

Editorial

Carbon offsetting is more important than ever: here’s what we’re doing about it

Delta Capita is delighted to announce our partnership with Planetly, a technology company that is helping us measure, analyse and reduce our carbon footprint.We commit to responsible business practic

Editorial

Managing the uncertainty of change – how to ensure success

Change-related incidents are one of the top causes of failure and operational disruption in financial services. Recently published analysis by UK regulator the Financial Conduct Authority (FCA) shows

Editorial

Managing the uncertainty of change – how to ensure success

Change-related incidents are one of the top causes of failure and operational disruption in financial services. Recently published analysis by UK regulator the Financial Conduct Authority (FCA) shows

Editorial

Social impact of ESG

It is understandable that much of the dialogue regarding Sustainability is focused on the Environmental element of ESG. Evidence about the effects of climate change are in the news each and every day

Editorial

Social impact of ESG

It is understandable that much of the dialogue regarding Sustainability is focused on the Environmental element of ESG. Evidence about the effects of climate change are in the news each and every day

Editorial

How artificial intelligence helps financial firms avoid ESG pitfalls

Financial services firms are looking to move away from generic environmental, social and governance (ESG) goals and mission statements toward clear strategic plans that embed into their governance an

Editorial

How artificial intelligence helps financial firms avoid ESG pitfalls

Financial services firms are looking to move away from generic environmental, social and governance (ESG) goals and mission statements toward clear strategic plans that embed into their governance an

Editorial

Mental health awareness: it’s time to tackle eco-anxiety

As mental health awareness week has just passed, it is a great time to reflect on how to tackle the increasing psychological effects of climate change.As the impacts of global warming become more fre

Editorial

Mental health awareness: it’s time to tackle eco-anxiety

As mental health awareness week has just passed, it is a great time to reflect on how to tackle the increasing psychological effects of climate change.As the impacts of global warming become more fre

Editorial

The Future of Pricing and Risk Tech is Bright: Why Traditional models do not work

A high priority market-level regulatory change is the Libor replacement, due to take effect from January 2022 in most markets, alongside the first phase of the perennial Fundamental Review of the Tra

Editorial

The Future of Pricing and Risk Tech is Bright: Why Traditional models do not work

A high priority market-level regulatory change is the Libor replacement, due to take effect from January 2022 in most markets, alongside the first phase of the perennial Fundamental Review of the Tra

Editorial

Ibor – the law of unintended consequences

London 2nd June - Originally published by Reuters Regulatory Intelligence on 24th May Delta Capita’s Philip Freeborn discusses the major challenges and opportunities of Ibor. New regulations or ma

Editorial

Ibor – the law of unintended consequences

London 2nd June - Originally published by Reuters Regulatory Intelligence on 24th May Delta Capita’s Philip Freeborn discusses the major challenges and opportunities of Ibor. New regulations or ma

Editorial

Reinventing the workplace post-pandemic

If 2020 was the year that challenged how and where we worked, then 2021 is the year to harness the power of reinvention. Remote work is nothing new. In fact, decision-makers have debated the pros

Editorial

Reinventing the workplace post-pandemic

If 2020 was the year that challenged how and where we worked, then 2021 is the year to harness the power of reinvention. Remote work is nothing new. In fact, decision-makers have debated the pros

Editorial

Payment market infrastructures’ adoption of ISO 20022 will transform financial services...

...but you must act now to get the benefits. As a financial institution, now is time to start engaging with payment infrastructures around adoption of the incoming international standard ISO 20022.In

Editorial

Payment market infrastructures’ adoption of ISO 20022 will transform financial services...

...but you must act now to get the benefits. As a financial institution, now is time to start engaging with payment infrastructures around adoption of the incoming international standard ISO 20022.In

Editorial

Financial consumer rules set to shake up distribution and monitoring

The UK’s new financial consumer rules will shake up the industry, forcing all financial manufacturers and distributors to consider their role in the distribution chain. The rules will also underline

Editorial

Financial consumer rules set to shake up distribution and monitoring

The UK’s new financial consumer rules will shake up the industry, forcing all financial manufacturers and distributors to consider their role in the distribution chain. The rules will also underline

Editorial

How to manage the growing risks in lending transactions

Growth in the lending market is leading banks to complete thousands more transactions each year, significantly increasing the risks associated with processing these deals. As a team at a leading bank

Editorial

How to manage the growing risks in lending transactions

Growth in the lending market is leading banks to complete thousands more transactions each year, significantly increasing the risks associated with processing these deals. As a team at a leading bank

Editorial

Why digitise your structured product distribution?

Several recent regulations aim to push up disclosure standards in structured products, and issuers find it an ongoing challenge to respond. The rules include the UK’s new Consumer Duty principle and

Editorial

Why digitise your structured product distribution?

Several recent regulations aim to push up disclosure standards in structured products, and issuers find it an ongoing challenge to respond. The rules include the UK’s new Consumer Duty principle and

Editorial

Why Your Agile Strategy is Failing: Avoiding the One-Size-Fits-All Mentality

In the first article of our Reinventing Agile sequence, we introduced five pitfalls that threaten every large-scale agile transition. In this instalment, we will zoom in on the one-size-fits-all ment

Editorial

Why Your Agile Strategy is Failing: Avoiding the One-Size-Fits-All Mentality

In the first article of our Reinventing Agile sequence, we introduced five pitfalls that threaten every large-scale agile transition. In this instalment, we will zoom in on the one-size-fits-all ment

Editorial

Doing Digital Transformation right: How Insurers can avoid the costly mistakes of the banking sector

Digitisation has had a strong pull for the financial sector – particularly investment/commercial and retail banks – with leading players adopting cutting-edge technology frameworks to stimulate reven

Editorial

Doing Digital Transformation right: How Insurers can avoid the costly mistakes of the banking sector

Digitisation has had a strong pull for the financial sector – particularly investment/commercial and retail banks – with leading players adopting cutting-edge technology frameworks to stimulate reven

Editorial

How ESMA is Responding to Securities Markets Shortcomings

In our blog article last month, we discussed the shortcomings that had emerged from the FCA's analysis of 8 asset managers and manufacturers examining the level of compliance with the MiFID II regula

Editorial

How ESMA is Responding to Securities Markets Shortcomings

In our blog article last month, we discussed the shortcomings that had emerged from the FCA's analysis of 8 asset managers and manufacturers examining the level of compliance with the MiFID II regula

Editorial

IDX 2022: why futures industry must act on standardisation

It’s time for the futures industry to heal its painful workflow problems, and the International Derivatives Expo 2022 is the perfect platform for sparking action.The futures industry has evolved grad

Editorial

IDX 2022: why futures industry must act on standardisation

It’s time for the futures industry to heal its painful workflow problems, and the International Derivatives Expo 2022 is the perfect platform for sparking action.The futures industry has evolved grad

Editorial

Three ways for payment firms to solve their mounting challenges

Payments have been at the forefront of banking sector disruption over the last decade and this transformation is accelerating. In the US, factors driving ongoing disruption include the moves toward r

Editorial

Three ways for payment firms to solve their mounting challenges

Payments have been at the forefront of banking sector disruption over the last decade and this transformation is accelerating. In the US, factors driving ongoing disruption include the moves toward r

Editorial

As crypto licences loom, start-ups must solve compliance challenges quickly

The Asia-Pacific (APAC) cryptoasset industry has experienced rapid innovation coupled with uncertainty driven by extreme market volatility. In this environment, crypto providers must convince consume

Editorial

As crypto licences loom, start-ups must solve compliance challenges quickly

The Asia-Pacific (APAC) cryptoasset industry has experienced rapid innovation coupled with uncertainty driven by extreme market volatility. In this environment, crypto providers must convince consume

Editorial

Reinventing a Structured Product Issuance Platform

Top tips for re-developing what’s under the hood Despite the many changes underway in the banking industry, manufacturing of structured products continues to be an essential part of the financial

Editorial

Reinventing a Structured Product Issuance Platform

Top tips for re-developing what’s under the hood Despite the many changes underway in the banking industry, manufacturing of structured products continues to be an essential part of the financial

Editorial

Derivatives summit highlights bold solutions to liquidity squeeze

It was a pleasure to be asked to moderate a panel session on derivatives at the latest Fixed Income Leaders Summit in early October. This session highlighted some serious challenges to the derivative

Editorial

Derivatives summit highlights bold solutions to liquidity squeeze

It was a pleasure to be asked to moderate a panel session on derivatives at the latest Fixed Income Leaders Summit in early October. This session highlighted some serious challenges to the derivative

Editorial

The Future of Cost Proofing: 4 Key Considerations

Reduction of costs in financial institutions comes in all shapes and sizes. Delta Capita developed its future cost proofing methodology to ensure that your company is covered from every angle. To fur

Editorial

The Future of Cost Proofing: 4 Key Considerations

Reduction of costs in financial institutions comes in all shapes and sizes. Delta Capita developed its future cost proofing methodology to ensure that your company is covered from every angle. To fur

Editorial

Unlocking cost saving potential in overhead activities

This article in the ‘cost take out’ series focuses on the relevance of optimising overhead departments. Despite the huge potential, few organisations are fully aware of the possibilities to improve t

Editorial

Unlocking cost saving potential in overhead activities

This article in the ‘cost take out’ series focuses on the relevance of optimising overhead departments. Despite the huge potential, few organisations are fully aware of the possibilities to improve t

Editorial

Delta Capita's Costimisation - How to cut double digit costs

Reducing costs by 10% or more is for situations where the need to lower cost is either very acutely due to changing business circumstances or the organisation has the ambition to strongly improve the

Editorial

Delta Capita's Costimisation - How to cut double digit costs

Reducing costs by 10% or more is for situations where the need to lower cost is either very acutely due to changing business circumstances or the organisation has the ambition to strongly improve the

Editorial

Structured products: managed services can futureproof your business as regulation heats up

The global structured products market is under intensifying scrutiny from rule-makers. Companies are now needing to constantly evolve to respond to the complex and ever-changing regulatory landscape,

Editorial

Structured products: managed services can futureproof your business as regulation heats up

The global structured products market is under intensifying scrutiny from rule-makers. Companies are now needing to constantly evolve to respond to the complex and ever-changing regulatory landscape,

Editorial

The pitfalls of COP26 – can COP27 actually put us back on track?

For almost three decades, UN member states have attended annual climate summits - ‘Conference of the Parties’ (COP). COP is the supreme decision-making body of the United Nations Convention on Climat

Editorial

The pitfalls of COP26 – can COP27 actually put us back on track?

For almost three decades, UN member states have attended annual climate summits - ‘Conference of the Parties’ (COP). COP is the supreme decision-making body of the United Nations Convention on Climat

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