Benelux

Banken.nl - Loek Bleijswijk from Delta Capita discusses 'Value Stream Digitization'

Due to the rapid development of fintechs, customer expectations are increasing rapidly. Today's consumers expect 24/7, real-time, omni-channel access and support to manage all their financial affairs. Financial service providers must therefore continuously prove their value in the chain and adapt their strategies and (internal) processes accordingly.

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