The onboarding and retention of clients can be problematic for any business with the range of products and services increasing in complexity. Customers are finding themselves in lengthy pro
Contributor
The onboarding and retention of clients can be problematic for any business with the range of products and services increasing in complexity. Customers are finding themselves in lengthy processes and disruptive journeys resulting in high attrition rates and low customer satisfaction. Klarion – a complete digital customer service solution can reduce customer attrition, increase sales conversion – and lower the cost to serve through Delta Capita’s single platform for end-to-end customer journeys.